Bell, Virgin to charge $10 fee when changing rate plans during billing cycle
Bell, Virgin to charge $ten fee when changing rate plans during billing bicycle
Users who telephone call in to modify rate plans or information packages for their electric current billing cycle will receive a $10 charge starting May 2
Bell and its flanker brand Virgin Mobile may be the lastest carriers to add a $x fee, following in the steps of Rogers sub-brand Fido and Telus' Koodo.
Unlike Fido's recently added, and Koodo's long-running $10 service fees, which charge customers for select transactions when they call in to the carrier, Bell and Virgin Mobile volition only charge their $10 service adjustment fee to customers if they change a rate plan during their billing flow. It's worth noting that Fido doesn't accuse for rate programme changes, while Koodo does. Koodo besides caps plan changes at once per billing wheel.
According to a document received by MobileSyrup, the $x service aligning fee will come into effect on May 2nd for both carriers. It volition apply to postpaid consumer customers if they change a rate plan for the current billing process using a customer service rep. Additionally, Bong and Virgin will charge the fee if the customer changes a domestic information feature.
In other words, the fee doesn't employ to customers using Bell and Virgin's cocky-serve options.
Both carriers offer customers the ability to change rate plans and information packages on the fly. Users can opt to have changes take effect immediately in their current billing cycle or come into forcefulness on the next billing cycle.
The former was a useful fashion to crash-land up your information cap for the calendar month and avoid overage fees if you thought yous were going to go over.
Unfortunately, the improver of this new fee makes that a less savoury option.
The document also notes that rate program and information package changes constructive on the next bill, activations, hardware upgrades, adding or changing roaming features and minor business concern transactions won't incur the fee.
Finally, Bell and Virgin volition update their websites on April 2d to advise customers of the new fee, according to the tip. At the time of writing, information technology'south not clear if the sites were updated or where to detect the advisory.
MobileSyrup has reached out to Bell for more details regarding the impending changes and will update this commodity accordingly.
Update 04/03/2019:Updated the second paragraph to more than conspicuously explicate the differences betwixt the $10 fees charged by each carrier.
Source: https://mobilesyrup.com/2019/04/02/bell-virgin-mobile-10-fee-change-rate-plan-billing-cycle/
Posted by: chalfantretticuld.blogspot.com
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